Cloud communication platform Knowlarity has sealed $20 million in its Series C funding round led by Dubai-based private equity firm Delta Partners. The round also saw participation from Knowlarity’s existing investors, Sequoia India and Mayfield, and included a small debt-based investment from Blacksoil and Trifecta Capital. The funds raised would be used by Knowlarity to expand into other international markets, make acquisitions and invest in advanced technology products for its customers.
The latest investment takes the total funds raised by Knowlarity so far to $41 Million USD making it the most capitalised cloud telephony company in Asia.
Speaking on the investment, Ambarish Gupta, Founder & CEO, Knowlarity, said, “The success of the latest funding round is a strong indication of the trust our investors have in our vision as well as in our strong focus on robust unit economics, which has seen us recently achieve EBITDA breakeven. We are excited about the investment and the quality of investors coming on board. With the domain expertise they bring on-board, we are confident that we will be able to provide even more innovative Consumer to Business Communication solutions to businesses around the world and establish ourselves as global leaders in the segment.”
Dominic Halfpenny, Partner at Delta Partners Capital, commented, “Knowlarity has established itself as the leading player in the Consumer to Business Communications industry in India, and is now exporting this expertise internationally, thanks to its superior product and relentless focus on customer service. The way customers and businesses communicate is in the midst of a profound transformation, enabled by new communication channels and the advent of Artificial Intelligence. In an age when customers’ demand for immediacy and first-class service is at an all-time high, those businesses with most efficient interactions with clients will benefit from unparalleled superiority in the market. We are excited to participate in this fascinating and fast-evolving industry and look forward to actively supporting the management team at Knowlarity reach the next level of growth both in India and internationally, in the Middle East, Africa and South-East Asia.”
Having pioneered the technology of PSTN cloud telephony in India, Knowlarity currently serves more than 15,000 customers across several emerging markets.